Terms of service

Terms of Service – Riley O Designs

Welcome to Riley O Designs! By using our website and purchasing our products, you agree to the following terms and conditions:

1. General Information

Riley O Designs is a small, family-run business offering custom and ready-made apparel and merchandise. All content on this site—including designs, logos, and products—is the property of Riley O Designs and may not be used without permission.

2. Orders & Payment

All payments are processed securely. Orders are confirmed only after payment is received. Prices and availability are subject to change without notice.

3. Custom Orders

Custom orders placed through our Design. Print. Done. service are final sale and non-refundable unless there is a verified error on our part. Please review proofs carefully before approving your design.

4. Shipping

We aim to ship your order within the timeline listed on each product page. Shipping times may vary based on order volume and delivery location. You’ll receive a tracking number once your order is fulfilled.

5. Returns & Refunds

Please refer to our Return & Refund Policy for details. Custom items are non-refundable. Non-custom items may be exchanged or returned for store credit within 14 days if in original condition.

6. Privacy

We respect your privacy and never share your personal information with third parties except to fulfill your order. For more details, see our Privacy Policy.

7. Contact

If you have questions about your order or our services, reach out to us at therileyoshow@gmail.com. We’re here to help!