Refund policy

Return & Refund Policy – Riley O Designs

Thank you for shopping with Riley O Designs! We’re committed to making sure you love your purchase. Please review our return and refund policy below:

Custom Orders

Due to the personalized nature of our Design. Print. Done. services, all custom orders are final sale and non-refundable. We do not accept returns or exchanges on custom-printed items unless there is a defect or error on our part.

Non-Custom Items (e.g., Affirmation Apparel)

If you are not completely satisfied with your non-custom item (e.g., "I AM ENOUGH" tee), you may return it within 14 days of delivery for an exchange or store credit.

To qualify:

• Item must be unworn, unwashed, and in original condition.

• You must contact us at therileyoshow@gmail.com before returning the item to receive authorization and return instructions.

• Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please notify us within 5 days of delivery. We will gladly replace the item or issue a refund after verifying the issue.

Please email us at therileyoshow@gmail.com with your order number and a photo of the issue so we can make it right.